This article serves as a guide to what a request should look like.
"Dem guten Frager ist schon halb geantwortet" (Friedrich Nietzsche)
“The good enquirer is already half-answered” (Friedrich Nietzsche)
I have the following problem or request ... [Description of the problem or query].
Now to my questions (examples):
What options do I have if ...?
Who should I contact if ...?
What is the best way to ...?